Shipping Policy

At Unified Logistics Network, we are committed to ensuring your shipments are handled with care, delivered on time, and meet the highest standards of quality and reliability. Please review our shipping policy to understand how we manage logistics for our valued customers.

Terms & Conditions of Pickup

Please ensure your consignment is handed over at our office or our pickup personal before the scheduled pickup time of your chosen courier company or India Post, so it can be dispatched the same day to our courier partners for timely delivery.

Pickup timing of courier companies & India post from our office :-

Delhivery One - 02pm

Xpressbee - 02pm

Ecom Express - 11am

Shree Maruti Integrated - 02pm

Amazon Shipping - 11.30am

Professional Courier - 07pm

India Post - 02pm

Delhivery LTL - 02pm

Xpressbee LTL - 02pm

Kindly ensure that your Consignment is properly packed and ready for pickup when our pickup personnel arrive to pick your consignment.Thank you for choosing Unified Logistics Network."

Note : "If the pickup is missed, it will automatically be rescheduled for the same time the next day."

Important Notice on Courier Charges:

Our courier service rates are directly linked to those set by our delivery partners. In the event that our partners revise their pricing, our rates may also be adjusted accordingly without prior notice. We appreciate your understanding and continued support.

Shipping Methods

We offer a range of shipping options to meet your specific needs:

Standard Shipping: Cost-effective delivery with reliable timelines.
Express Shipping: Accelerated delivery for time-sensitive shipments.
International Shipping: Seamless cross-border transport with customs support.
Freight Shipping: Bulk transport solutions for large shipments.
Delivery Charges Definition:
Delivery charges are determined by the distance between Unified Logistics Network's office and the pickup location, as well as the distance to the carrier's delivery hub at the origin. The charges increase in proportion to both the weight of the consignment and the total distance covered.

Shipping Timeline

Delivery times may vary depending on the destination and service chosen. Estimated shipping timelines are as follows:

Domestic Shipments: 2–5 business days.
International Shipments: 7–21 business days (customs clearance may affect delivery times).
Express Shipments: 1–3 business days (subject to service availability).

We provide real-time tracking updates for all shipments to keep you informed about the progress of your delivery.

Shipping Rates

Shipping rates are calculated based on the following factors:

Destination
Weight and dimensions of the package
Chosen shipping method

For a detailed quote, please contact our customer service team.

Customs, Duties, and Taxes

For international shipments, the recipient may be responsible for customs duties, taxes, or other fees imposed by the destination country. These charges are not included in the shipping fee and are the responsibility of the recipient.

Lost or Damaged Shipments

In the rare event of a lost or damaged shipment:

Please notify us within 7 business days of the scheduled delivery date.
We will initiate an investigation with the carrier and work with you to resolve the issue as quickly as possible.
Eligible claims for lost or damaged goods will be processed according to carrier terms and conditions.

Restricted Items

Certain items may be restricted or prohibited for shipping due to local, national, or international regulations. Examples include hazardous materials, perishable goods, or illegal items. Please refer to our [Prohibited Items List] or contact us for clarification.

List of Prohibited and Restricted Items for courier and cargo services in India:

🚫 Prohibited Items

These items cannot be shipped under any circumstances due to legal, safety, or regulatory restrictions:

Dangerous Goods: Explosives, flammable materials, corrosive substances, and radioactive materials.
Illegal Substances: Narcotics, recreational drugs, counterfeit products.
Weapons & Ammunition: Firearms, replica firearms, bullets, and other weaponry.
Currency: Paper money, banknotes, coins in circulation.
Human Remains: Including ashes (cremated) and disinterred remains.
Perishable Goods: Items that require strict temperature control such as fresh food, live animals, and certain plants.
Other Items: Alcohol, tobacco, pornographic materials, and any content deemed inappropriate or illegal for shipping.

⚠️ Restricted Items

These items may be shipped under certain conditions, often requiring permits, special packaging, or insurance:

Lithium Batteries: Must comply with specific packaging and documentation standards.
Certain Foodstuffs: May require clear labeling, special permits, or meet regional restrictions.
Perishable Goods: Might be allowed if proper packaging and permits are in place.
High-Value Items: Such as jewelry or collectibles — often need insurance and documentation.
Antiques & Artifacts: May require export permits or authentication documents.
Certain Chemicals: Require safety compliance documentation and/or government permits.
Other Special Items: Including dry ice, specific electronics, and temperature-sensitive pharmaceuticals.

📌 Note: Restrictions can vary depending on the destination, courier service, and regional laws. Always check with your service provider for updated guidelines before shipping.

Contact Us

If you have any questions or concerns regarding our shipping policy, feel free to contact us:

Email: info@unifiedlogisticsnetwork.co.in
Phone: 9899277226

We’re here to help and ensure your experience with Unified Logistics Network is seamless and stress-free.